Refund Policy
Our Return and Refund Policy was last updated on 01 March 2024
Thank you for shopping at glowright.co.in
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
1. Order Cancellation
You are entitled to cancel your prepaid order within 24 Hours without giving any reason for doing so.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By sending us an email at care@glowright.co.in
You will receive your full amount in your Glow Right Online Wallet; which you can use in future purchase at glow right.
2. Order Return
A. Return when product is defective: In order for the Goods to be eligible for a return, please make sure that:
- The goods were received by you in last 24 hours only and the product is defective and is not fit for use.
- The products are in the original packaging.
- Our team will make a final decision on the validity of the claim.
You will get the same product in exchange.
If the same product is not in stock, you will get the full amount in your Glow Right Online Wallet; which you can use in future purchases at Glow Right.
B. Return when the product is NOT defective: In order for the Goods to be eligible for a return, please make sure that:
- You will despatch the product at our warehouse.
- Our time will decide if the product is eligible for return, in terms of packaging, un-used or clean and clear.
You will get 85% of your bill amount in your Glow Right Online Wallett; which you can use in future purchases at Glow Right.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: +91-9953-808-908 / care@glowright.co.in